There are conversations we know we need to have but often avoid them because we know they are going to be difficult. You know the convo is going to lead to a fight, or someone being hurt or even. How can you have those hard conversions in a way that is productive?
In this episode, I talk with difficult conversation experts Sheila Heen and Ivanka Diaz Canzius.
Sheila has been teaching Negotiation at Harvard Law School for more than 25 years, and now directs the Negotiation Teaching Program. She is also a Founding partner at Triad Consulting. She is a co-author of the New York Times bestsellers “Difficult Conversations, How to Discuss What Matters Most” and “Thanks for the Feedback: The Science and Art of Receiving Feedback Well.”
Ivanka is an Army veteran serving for 10 years as a JAG paralegal. She is currently a Juris Doctor Candidate at Harvard Law.
Sheila and Invaka talk about what difficult conversions are made up of, how to have them, mistakes to avoid, and how to have the hard conversions when you really don’t want to try anymore.
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